Reach Lakhs of Customers With High-Volume Voice Broadcasting Campaigns

Retail Industry

Common Voice Campaign Types

Scalify Labs starts at ₹0.13 per call (15-second pulse) and ₹0.22 per call (30-second pulse). Campaign management — including AI voice, script, database management, IVR, DTMF, and reports — is ₹3,000 per broadcast. A 1 lakh call campaign with management totals approximately ₹16,000 + GST.

No — call pricing (₹0.13 or ₹0.22 per call) covers the voice broadcast itself. Campaign management (₹3,000/broadcast) is an add-on that covers script writing, AI voice generation, database management, IVR/DTMF configuration, and reports.

No fixed minimum. Voice broadcasting is cost-effective from 10,000 calls upward. Smaller campaigns can be executed — contact us for a quote.

SMS, WhatsApp, and RCS follow-ups are available as optional add-ons, billed at their respective rates. Pricing depends on volume and the specific channels you choose to activate.

OBD (Outbound Dialer) automatically dials a list of numbers and plays a pre-recorded voice message when answered. It is the core technology behind voice broadcasting campaigns.

IVR (Interactive Voice Response) allows the call recipient to respond using their phone keypad. When a customer presses a key, the system triggers a pre-configured action — connect to an agent, send a WhatsApp message, or play a different audio.

DTMF (Dual Tone Multi Frequency) refers to the keypresses a customer makes during an IVR call. Press 1 to receive a brochure, press 2 to be called back, press 3 to opt out. DTMF response data is captured in real time on the dashboard.

Yes. With live agent transfer enabled, customers who press 1 can be connected to a sales or support agent immediately. Scalify Labs configures the full routing logic.

OBD is one-way — the call plays a message and ends. IVR is interactive — the customer can respond using keypresses, and the system takes action based on what they press.

Yes. AI voice generation is included in every campaign — no studio required. We generate natural-sounding Hindi, English, Hinglish, and regional language voices from your approved script.

Yes. If you have a professionally recorded audio file, you can upload it instead of using AI voice generation.

Hindi, English, Hinglish, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, Odia, Punjabi, and Malayalam. Multi-language campaigns can run simultaneously for different geographic segments.

Yes. Dynamic text-to-speech allows personalization — the AI voice can insert the customer's name, account number, due amount, or appointment date into the audio at call time.

Yes. When a customer presses 1 (or any DTMF key), a WhatsApp message is triggered automatically — coupon, brochure, appointment link, or any document.

Yes. RCS follow-ups can be sent after a voice campaign — rich cards, carousels, and CTA buttons in the Android inbox. Scalify Labs is an RCS-certified provider.

Yes. Scalify Labs specializes in multi-channel campaigns. A typical flow: voice broadcast → DTMF response → WhatsApp brochure → SMS reminder next day. All channels are managed in one dashboard.

Yes. For retail campaigns, a Google Maps link to the nearest store can be sent via WhatsApp or SMS immediately when a customer responds.

Yes. Upload CSV, Excel, or CRM export. Scalify Labs performs DND scrubbing, deduplication, format validation, and segmentation before every campaign.

Yes. All campaigns comply with TRAI regulations — DND scrubbing, permitted calling hours (9 AM – 8 PM), and proper consent frameworks. Transactional OBD for existing customers is DND-exempt.

Yes. Political voice campaigns are legal and widely used in India. Scalify Labs has executed voter outreach campaigns reaching 15+ lakh contacts with DTMF surveys and WhatsApp volunteer flows.

Scalify Labs can execute 10 lakh (1 million) calls or more per day. Large campaigns are paced across campaign windows to maximize answer rates.

Yes. A live dashboard shows calls dialled, calls answered, answer rate, DTMF responses by key, WhatsApp follow-ups triggered, and campaign duration — updated in real time.

Yes. A detailed PDF report covering total calls, delivery rate, answer rate, DTMF breakdown, multi-channel conversions, and timing analysis is sent after every campaign.

Scalify Labs campaigns achieve 35–55% answer rates on segmented, validated databases called during peak hours (10 AM – 7 PM). Answer rate data is reported live.

AI voice generation, script writing, database cleaning and DND scrubbing, IVR/DTMF configuration, WhatsApp and SMS workflow setup, broadcast scheduling, live monitoring, and post-campaign report — all for ₹3,000 per broadcast.

Standard campaigns go live within 24–48 hours. Same-day execution is available for campaigns without IVR/DTMF setup.

Scalify Labs handles everything — you share the campaign brief, approve the script, upload your database, and we execute. No technical setup is required on your end.